Your personal privacy is our top priority. Here you'll find a clear and transparent account of how 645bd collects your data, how it's used, and how it's kept secure.
645bd ("we", "us", or "the Platform") is fully committed to protecting the privacy of our members in Bangladesh. This Privacy Policy explains what information we collect when you use the 645bd website, mobile app, or any of our services, how we use that information, and the steps we take to keep it safe.
By using 645bd's services, you are considered to have accepted the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please stop using our services and reach out to our support team.
This policy has been prepared in accordance with international data protection laws and applicable local regulations. We review and update it on a regular basis.
In Summary: Your data is safe with us. We never sell your information to third parties and use it solely to improve our services.
645bd collects several types of information, falling into two main categories: what you provide directly, and what is collected automatically as you use our services. See the full breakdown below.
A) Information You Provide Directly
B) Automatically Collected Information
Important: We never store your full card number or bank password. Payment information is encrypted in accordance with PCI-DSS standards.
645bd uses all collected data solely for lawful and transparent purposes. The table below outlines the reason for each use.
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | To manage registration, login, and profile updates. | Contractual Necessity |
| Identity Verification (KYC) | For anti-money laundering and age verification purposes. | Legal Obligation |
| Payment Processing | To process deposit and withdrawal transactions. | Contractual Necessity |
| Customer Support | To handle and respond to support requests. | Legitimate Interest |
| Promotions & Bonuses | To send personalized offers and bonuses. | Consent |
| Security & Fraud Prevention | To detect and prevent suspicious activity. | Legitimate Interest |
| Service Improvement | Analytics to improve the platform and user experience. | Legitimate Interest |
645bd uses cookies and similar technologies on its website and app to improve your experience. Cookies are small text files stored on your device.
You can manage cookies through your browser settings. Note that disabling essential cookies may limit certain features of the platform.
To protect your information, 645bd follows industry-leading technology and practices. Our security framework operates across multiple layers.
Please Note: 645bd will never ask for your password, OTP, or PIN via email, SMS, or chat. If you receive such a message, it is phishing — report it to us immediately.
645bd retains your information only for as long as necessary. Retention periods vary depending on the type of data involved.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after the end of relationship | AML/CTF Regulations |
| Gaming History | 3 Years | Dispute Resolution |
| Support Communications | 2 Years | Service Quality Improvement |
| Marketing Consent | Until consent is withdrawn | Consent-Based |
Once the designated retention period ends, data is securely deleted or anonymized.
You have a number of important rights over your personal information, all of which 645bd fully respects. Each right is detailed below.
You can find out what information we hold about you and request a copy of it.
You may request the correction of any inaccurate or incomplete information.
In certain situations, you may request the deletion of your data (the "right to be forgotten").
You may object to the processing of your data in certain circumstances.
In certain circumstances, you may request that the processing of your data be temporarily paused.
You can receive a copy of your data in a machine-readable format.
To exercise any of your rights, please contact our support team. We typically respond within 30 days.
645bd strictly prohibits anyone under the age of 18 from registering an account or using our services. We do not knowingly collect personal information from minors.
Date of birth verification is mandatory at registration. A government-issued ID is required during the KYC process to confirm age. Should any minor's information enter our system for any reason, it will be deleted immediately upon discovery and the associated account will be closed.
For Parents: If your child has accidentally created a 645bd account, please notify our support team immediately. We will take swift action.
645bd is an international platform. In some cases, your data may be transferred to servers or service providers located outside Bangladesh. All such transfers are carried out securely and in compliance with applicable laws.
645bd may update this Privacy Policy from time to time. When changes are made, we will notify you through the following channels.
Continued use of 645bd services after any changes take effect will be considered acceptance of the updated policy. We recommend checking this page regularly to stay informed.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection team.
We typically respond within 3 business days. For urgent matters, please reach us via live chat.
We are committed to protecting your privacy on both the technical and policy fronts.
Every connection you make is secured with 256-bit AES encryption — the same technology used by international banks.
We never sell your personal information to third parties — this is a core principle we stand by.
Add an extra layer of security to your account with 2FA and keep unauthorized access out.
Regular security audits by independent third parties ensure our systems stay fully up to date.
View, update, or request deletion of your data at any time — you're always in control.
645bd upholds global privacy standards by following GDPR guidelines and international data protection principles.